Collection
Free Collection is available at our showroom in Hampton, please select this option at the payment stage at the checkout. Please allow one hour to pick and prepare your order for you so it is ready for you when you arrive. Collections must be made at our office during the hours of 9 am to 5:30 pm (Mon to Thurs) and 9 am to 5 pm (Friday).
Standard Delivery Mainland UKStandard delivery costs £5.99 including VAT and will be sent out by Royal Mail, DPD or APC, this service can take 3-5 working days.
*Excluding all Battery Generators*
FREE UK Delivery On Orders Over £250We offer FREE standard delivery on all orders over £250 Ex VAT to the UK mainland. Mon-Fri working days only. Saturday deliveries are not guaranteed.
*Excluding all Battery Generators*
| Delivery Method | For Christmas | For New Year |
|---|---|---|
| Free-Standard Shipping UK Mainland | Friday 19th December 2025 by 14:00 – Product(s) must be in stock | Friday 19th December 2025 by 14:00 – Product(s) must be in stock |
| Next-Day Shipping – UK Mainland | Monday 22nd December 2025 by 13:00 – Product(s) must be in stock | Monday 29th December 2025 by 13:00 – Product(s) must be in stock |
| Europe and Rest of World Shipping | Please email sales@bps-tv.co.uk for more information | Please email sales@bps-tv.co.uk for more information |
Christmas delivery times are estimates based on stock availability and must be ordered before cut-off times. Due to high demand and unforeseen courier delays, which are beyond our control, we cannot be held liable for any missed deadlines. Normal delivery services are expected to resume from Friday, 2nd January 2026.
Worldwide Shipping
At BPS we can arrange shipping worldwide on most of our products. Please contact sales@bps-tv.co.uk and provide details of the products you are interested in, billing and delivery address, and any company information. Our sales team will then arrange for a full quotation to be provided.
Frequently asked questions
How do I cancel my order?
Please contact us on sales@bps-tv.co.uk, including your name, order number, the product you would like to cancel and we will respond as soon as a member of the team is available.
What is BPS returns policy?
For information on our returns policy please visit: https://bps-tv.co.uk/returns-policy/
Do BPS offer price match?
At BPS we will try and offer the most competitive price we can, however, we understand from time to time with the sheer number of products we range there may be times whereby other official dealers have a better price. We will try our best to match this price or better it if possible, for this to apply the product must be in stock and from an official dealer.
If you have found a product cheaper elsewhere at an official dealer please send us an email will the details of the product and details of where you have seen the product cheaper and a member of the team will come back to you.
Terms of Price Match:
- The goods must be in stock with the competitor
- The competitor must be an official UK dealer and not a grey import
- Postage and packaging are taken into account for the total order amount
- We are unable to match Amazon or eBay. *Price Match does not apply to any promotions or special offers.
Broadcast and Productions Services terms and conditions apply to all price match terms.
What couriers do you use?
We use DHL and DPD for most of our deliveries however we sometimes use Royal Mail for some deliveries. Shipping worldwide we will get a quote on a case-by-case basis.
Can I get an invoice?
Please email sales@bps-tv.co.uk for an invoice.
Shipping Information
| Collection Available | Free Collection - Select pickup at the payment stage |
| Standard Delivery - 3-5 Working Days | £5.99 Including VAT |
| Free UK Delivery - Orders over £250 Ex VAT | Free - Conditions Apply |
| Saturday Delivery (Order before 2pm Friday) | £27.50 Including VAT |
| Saturday Delivery (Order Before 2PM) | £27.50 Including VAT |
| Delivery to the Channels Islands - Guernsey/Jersey | £25.00 | Isle of Man - 2-3 days service | £25.00 | Northern Ireland - 2-3 days service | 12.00 Including VAT |
**Shipping services and prices above exclude battery generators
