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Shipping Infomation
Collection
Free Collection is available at our showroom in Hampton, please select this option at the payment stage at the checkout. Please allow one hour to pick and prepare your order for you so it is ready for you when you arrive. Collections must be made at our office during the hours of 9 am to 5:30 pm (Mon to Thurs) and 9 am to 5 pm (Friday).
Standard Delivery
Standard delivery costs £5.99 including VAT and will be sent out by Royal Mail or APC, this service can take 3-5 working days.
FREE UK Delivery On Orders Over £350
We offer FREE delivery on all orders over £350 Ex VATto the UK mainland. Mon-Fri working days only. Saturday deliveries are not guaranteed.
Next Working Day Delivery
UK mainland orders placed before 2 pm will be dispatched the same day for next-day delivery. To qualify for next-day delivery orders must be placed before 2 pm Mon – Thur. Orders placed after 2 pm Thursday will be dispatched Friday for Monday delivery, excluding Bank Holidays. The charge for this service is £12.00 plus VAT. This service is only available for products that are in stock. Any products purchased on this service but are not presently in stock will be dispatched on a Next Working Day service when these arrive in stock. We utilise national delivery partners in delivering our next working day delivery service, please note that due to this, we cannot guarantee this service.
Saturday Delivery
Order before 2pm on Friday for Saturday deliveries. Saturday delivery cost £27.50 including VAT – this is only for the UK mainland.
Worldwide Shipping
At BPS we can arrange shipping worldwide on most of our products. Please contact sales@bps-tv.co.uk and provide details of the products you are interested in, billing and delivery address, and any company information. Our sales team will then arrange for a full quotation to be provided.
Shipping Costs
| Collection Available | Free Collection – Select pickup at the payment stage |
| Standard Delivery – 3-5 Working Days | £5.99 Including VAT |
| Free UK Delivery – All orders over £350 Ex VAT | Free – Conditions Apply |
| Next Working Day – UK Delivery (Order Before 2PM) | £12.00 Including VAT |
| Saturday Delivery (Order Before 2PM) | £27.50 Including VAT |
| Delivery to the Channels Islands – Guernsey/Jersey | £25.00 |
FAQs
CAN WE SHIP WORLDWIDE?
Yes! Just email sales@bps-tv.co.uk and we can provide you with a shipping estimate.
WHAT IS OUR SHOWROOM ADDRESS?
The Old Fire Station, 42 Thames Street, Hampton TW12 2DX
IS THERE PARKING AVAILABLE?
We have limited parking available at our showroom in Hampton. Please note that this is not guaranteed. There is also local free parking available in adjacent roads close by. Please feel free to contact us if you need any guidance regarding this.
WHEN ARE DELIVERIES MADE?
Deliveries are made Mon-Fri 8.00am to 6.00pm (not including bank holidays) and require a signature.
WHAT COUNTRIES DO YOU DELIVER TO?
Purchases made through the website can only be shipped to the UK (Including the Channel Islands) and the Republic of Ireland. However, if you are not based in the UK and IE please give our sales team a call on +44 (0)20 8941 1199 or send us an email at sales@bps-tv.co.uk.
DOES THE DELIVERY ADDRESS HAVE TO MATCH THE BILLING ADDRESS?
We can arrange delivery to a different address than the billing address. Please note that these orders will be subject to additional fraud screening and BPS withhold the right to refuse delivery.
WHEN WILL MY ORDER BE DISPATCHED?
Goods cannot be dispatched until payment is received in full. If payment has been made successfully by 2pm and the items are in stock then orders will be dispatched the same working day.
WHEN WILL I RECEIVE MY DELIVERY DATE?
We will advise you of an estimated delivery date within 24 hours of placing your order. Small orders will be sent by Royal Mail Special Delivery. Large items will be sent using a national delivery service. We will e-mail you to confirm the date and method of dispatch.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
We aim to deliver orders within 3-5 working days of receipt.
DOES BPS USE ENVIRONMENTALLY FRIENDLY PACKAGING?
At BPS we reduce waste by recycling and reusing all packaging material we receive from our suppliers. This means that packaging material is often mixed to ensure maximum protection. For certain orders due to unsuitable size and weight, our logistics team may need to utilise new recyclable packaging material provided by our delivery partners.